• CUSTOM ORDERS

    • All custom orders require full details at the time of submission (design idea, colors, sizes, quantity, deadline, and inspiration photos).

    • Incomplete submissions may delay processing.

    • Once a design is approved and production begins, changes cannot be made.

    DESIGN MOCKUP FEE

    • A non-refundable design mockup fee is required before any custom design work begins.

    • If you proceed with your order, the mockup fee will be applied toward your total balance.

    • Mockup fees are non-transferable and non-refundable if the order is canceled.

    PAYMENTS & DEPOSITS

    • Payment is required to begin production.

    • Invoices must be paid within 24 hours or the order will be canceled.

    • Deposits are non-refundable.

    • Remaining balances must be paid before order release or shipping.

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